The Manager’s Contract

A framework for guiding, leading and evaluating managers. The Manager’s Contract gives every manager a clear platform to work from – the way we expect a manager to perform.

The Manager’s Contract gives the company’s senior management team a well-defined tool for guiding, leading and evaluating managers.

It is not unusual for managers to reflect on their operation, their mission, their mandate, their staff, their own function in relation to other parts of the operation – and, not least, the political aspects of their managerial assignment.

The Manager’s Contract defines everything that relates to the individual manager – expectations on the manager and support from the company, the manager’s mission, mandate, mode of operation, evaluation and rules. The Manager’s Contract shortens the time needed for a new manager to get up to speed – it sets out clearly what is expected.

The Manager’s Contract contains

• the vision for the business, goals and results
• leadership and control principles
• the manager’s mission, role, responsibility and mandate
• manager’s issues, manger’s behaviour and manger’s competence requirements
• definition of successful leadership and successful leadership techniques

The Manager’s Contract is an effective tool for

• generating unanimity on the principles, rules and mode of operation that apply in the organisation – both for management and for other parts of the organisation
• clarifying the expectations placed on each person in an organisation
• leading and developing the company and the manager’s own operation
• following up, evaluating and providing feedback
• keeping differences of opinion with other managers and/or between the manager and members of staff at an objective and business-like level

The aim of the Manager’s Contract

The aim of developing a Manager’s Contract is to ensure the effective assumption of responsibility among managers and the company’s senior management team and to engender motivation and progress in the operation.